Privacy Policy

Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

Device information
Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels
Disclosure for a business purpose: shared with our processor Shopify
Order information

Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers , email address, and phone number.
Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
Source of collection: collected from you.
Disclosure for a business purpose: shared with our processor Shopify
Customer support information

Examples of Personal Information collected:
Purpose of collection: to provide customer support.
Source of collection: collected from you.
Disclosure for a business purpose:
Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.


Behavioral Advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en.You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
[INSERT IF YOU USE A THIRD PARTY MARKETING APP THAT COLLECTS INFORMATION ABOUT BUYER ACTIVITY ON YOUR SITE] We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location).
[INSERT OTHER ADVERTISING SERVICES USED]
For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:
FACEBOOK - https://www.facebook.com/settings/?tab=ads
GOOGLE - https://www.google.com/settings/ads/anonymous
BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads]
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

Using Personal Information
We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.



Lawful basis
Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:



Your consent;
The performance of the contract between you and the Site;
Compliance with our legal obligations;
To protect your vital interests;
To perform a task carried out in the public interest;
For our legitimate interests, which do not override your fundamental rights and freedoms.
Retention
When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.

Automatic decision-making
If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you.

We [DO/DO NOT] engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.

Our processor Shopify uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.

Services that include elements of automated decision-making include:
Temporary denylist of IP addresses associated with repeated failed transactions. This denylist persists for a small number of hours.
Temporary denylist of credit cards associated with denylisted IP addresses. This denylist persists for a small number of days.


Your rights


GDPR
If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below .

Your Personal Information will be initially processed in Ireland and then will be transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with the GDPR, see Shopify’s GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.



Cookies
A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.

We use the following cookies to optimize your experience on our Site and to provide our services.

Cookies Necessary for the Functioning of the Store
Name Function
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checkout_token Used in connection with checkout.
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secure_customer_sig Used in connection with customer login.
storefront_digest Used in connection with customer login.
_shopify_u Used to facilitate updating customer account information.
Reporting and Analytics
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_landing_page Track landing pages
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_shopify_sa_p Shopify analytics relating to marketing & referrals.
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The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as www.allaboutcookies.org.

Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioral Advertising” section above.

Do Not Track
Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

Changes
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Contact
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us.

Product Information

Are West Food Brands products gluten-free certified?

Yes! All West Food Brands products are certified gluten-free and safe for people with celiac disease or gluten sensitivity.

Our gluten-free guarantee:

  • Dedicated gluten-free facility - No wheat, barley, or rye ever enters our production facility
  • Third-party certified - Independently tested and verified gluten-free
  • Below 20ppm threshold - Meets FDA and international Codex Alimentarius standards for gluten-free labeling
  • Batch tested - Every production run is tested for gluten contamination
  • No cross-contamination risk - Separate equipment and production lines from any gluten-containing products

What this means for you: If you have celiac disease, gluten intolerance, or follow a strict gluten-free diet for health reasons, you can trust West Food Brands products. We understand that "gluten-free" isn't just a preference—it's a medical necessity for many of our customers, and we take that responsibility seriously.

What is the shelf life of West Food Brands mixes?

Our gluten-free cookie and donut mixes have a shelf life of 12-18 months when stored in a cool, dry place. Always check the "Best By" date printed on the package for optimal freshness.

Where can I buy West Food Brands gluten-free mixes?

West Food Brands products are available exclusively online for convenient delivery straight to your door:

Direct from West Food Brands:

  • Visit westfoodbrands.com for the full product selection
  • Subscribe & Save options for regular deliveries

Amazon:

  • Search "West Food Brands" on Amazon for Prime-eligible shipping

What gluten-free products does West Food Brands offer?

West Food Brands currently offers two premium gluten-free baking mixes:

  • Banana Cinnamon Sugar Cookie Mix - Makes 12 delicious cookies with real banana and warming cinnamon (12.85 oz)
  • Sweet Potato Donut Mix - Makes 12 donuts or 24 donut holes, can be baked or air fried (8.78 oz)

Both products are gluten-free, Non-GMO, and free from artificial flavors.

About the Products

What makes West Food Brands different from other gluten-free mixes?

When you're comparing gluten-free baking mixes, here's what sets West Food Brands apart:

Quality Ownership:

  • Good Dee's founder at the helm - Deana Karim brings 10+ years of expertise in better-for-you foods
  • Small-batch mentality - We prioritize quality over mass production
  • Customer-focused innovation - Owned by someone who personally understands dietary restrictions

Superior Ingredients:

  • Real vegetables as primary ingredients - Sweet potato and banana provide natural sweetness, moisture, and nutrients (not just fillers)
  • Non-GMO certified - Every ingredient verified non-GMO
  • No artificial anything - No artificial flavors, colors, or preservatives
  • Simple, readable ingredient list - If you can't pronounce it, we don't use it

Unique Flavor Innovation:

  • Sweet Potato Donuts - You won't find this anywhere else! Sweet potatoes add moisture, natural sweetness, and a beautiful color
  • Banana Cinnamon Sugar Cookies - Real banana pieces (not extract) for authentic flavor
  • Restaurant-quality results - Not "good for gluten-free"—just plain good

Versatile Preparation:

  • Oven OR air fryer - Our donut mix works in both (rare in gluten-free mixes)
  • Easy substitutions welcome - Dairy-free, vegan adaptations work well
  • Beginner-friendly - Clear instructions, consistent results every time

Better Value:

  • No retail markup - Direct-to-consumer pricing saves you 20-30% vs. store brands
  • More servings - Our packages often yield more portions than comparable mixes
  • Subscribe & Save options - Additional savings for regular customers

The Bottom Line: Most gluten-free mixes taste "okay" and cost too much. West Food Brands delivers exceptional taste using real, wholesome ingredients at a fair price. That's the Good Dee's difference.

Is West Food Brands cookie mix dairy-free?

The dry mix itself contains no dairy ingredients, but the recipe requires butter in preparation. Here's what you need to know for dairy-free baking:

Out of the Box:

  • ✓ The dry cookie mix is dairy-free
  • ✓ No milk powder or dairy derivatives in the mix
  • ✗ Recipe calls for 7-8 tablespoons butter

Making It Dairy-Free: Best Substitutions

For Butter (Choose One):

  1. Vegan Butter Sticks (BEST option)

    Use equal amount: ½ cup (1 stick)
    Brands that work well: Earth Balance, Miyoko's, Country Crock Plant Butter
    Results: Nearly identical to regular butter version
    Tip: Use stick form, not tub spreads (too much water)

  2. Coconut Oil

    Use equal amount: ½ cup, melted
    Use refined coconut oil for no coconut flavor
    Results: Slightly crispier cookies
    Tip: Chill dough 15 minutes before baking if using coconut oil

  3. Vegetable Shortening

    Use equal amount: ½ cup
    Spectrum or Crisco work well
    Results: Very tender, crumbly cookies
    Tip: Add 1 tablespoon dairy-free milk for better texture

  4. Vegetable Oil

    Use less: ⅓ cup (⅔ the amount of butter)
    Avocado, grapeseed, or light olive oil
    Results: Softer, cake-like texture
    Tip: May spread more; chill dough 30 minutes

For Eggs (if also avoiding eggs):

  • Flax eggs: 2 tablespoons ground flaxseed + 6 tablespoons water, let sit 5 minutes
  • Results may be denser but still delicious

Dairy-Free Baking Tips:

  • Vegan butter creates closest results to original recipe
  • Chill dough if using oils (prevents excessive spreading)
  • Bake 1-2 minutes longer when using oil substitutes
  • Store dairy-free cookies in fridge (oil-based cookies can go rancid faster at room temp)

Can I use dairy-free milk?
While the cookie recipe doesn't require milk, the donut mix does. For donuts, substitute with:

  • Almond milk (best neutral flavor)
  • Oat milk (adds subtle sweetness)
  • Soy milk (highest protein, most similar to dairy)
  • Coconut milk (from carton, not canned)

Bottom Line: Yes, you can make both products completely dairy-free with easy substitutions that don't sacrifice taste or texture!

Are West Food Brands products vegan?

The dry mixes are plant-based, but the recipes require eggs (and butter for cookies), so they're not vegan as prepared. However, you can successfully make vegan versions with the right substitutions:

What's Already Vegan:

  • ✓ All dry mix ingredients are plant-based
  • ✓ No dairy, gelatin, or animal-derived additives in the mixes
  • ✗ Recipes call for eggs (and butter for cookies)

Making Them Vegan: Egg Substitutions

Best Options for Gluten-Free Vegan Baking:

1. Commercial Egg Replacers (MOST RELIABLE)

  • Bob's Red Mill Egg Replacer: Follow package directions for 2 eggs
  • JUST Egg: Use ¼ cup (equals 2 eggs), works beautifully
  • Results: 95% success rate, closest to eggs
  • Where to Buy: Most grocery stores, Amazon

2. Flax Eggs (BEST BUDGET OPTION)

  • Recipe: 2 tablespoons ground flaxseed + 6 tablespoons water per egg
  • How: Mix and let sit 5 minutes until gel-like
  • For this recipe: 4 tablespoons flaxseed + 12 tablespoons water (replaces 2 eggs)
  • Results: Slightly denser texture, nutty flavor (complements banana/sweet potato well)
  • Tip: Use golden flax for lighter color

3. Chia Eggs

  • Recipe: Same ratio as flax (2 tbsp chia + 6 tbsp water per egg)
  • Results: Similar to flax eggs, slight crunch from seeds
  • Tip: Grind chia seeds first for smoother texture

4. Aquafaba (LIGHTEST TEXTURE)

  • Amount: 3 tablespoons per egg = 6 tablespoons total
  • What is it: Liquid from canned chickpeas
  • Results: Lighter, fluffier texture than other substitutes
  • Tip: Whip aquafaba slightly before adding for extra fluff

5. Applesauce (for donuts only, not cookies)

  • Amount: ¼ cup unsweetened applesauce per egg
  • Results: Very moist donuts, cake-like texture
  • Warning: Makes cookies too cakey and soft

For Vegan Cookies:

  • Replace butter: Use vegan butter sticks (Earth Balance, Miyoko's)
  • Replace eggs: Use JUST Egg or flax eggs (best results)
  • Chill dough 30 minutes before baking
  • Expect slightly different texture: chewier, less crisp

For Vegan Donuts:

  • Replace butter: Use vegan butter OR ½ cup plant milk + ⅓ cup vegetable oil
  • Replace eggs: Any of the above options work well
  • Replace milk: Use unsweetened almond, oat, or soy milk
  • Best combo: JUST Egg + oat milk = closest to traditional donuts

Vegan Baking Success Tips:

  • Don't skip the resting time after mixing batter
  • Vegan versions may need 1-2 minutes longer baking time
  • Flax/chia eggs bind less strongly—handle gently
  • Use parchment paper (prevents sticking without extra oil)
  • Store vegan baked goods in refrigerator (no preservatives from eggs)

Taste Test Results:
Our recipe testers found that vegan versions made with JUST Egg + vegan butter scored 8.5/10 compared to 9/10 for the original recipe—barely noticeable difference!

Bottom Line: Yes, you can make both products completely vegan with simple substitutions. Expect slightly different (but still delicious!) texture. JUST Egg gives closest-to-original results.

Do West Food Brands products contain soy?


Please check the specific product packaging for the most current ingredient information. Our Banana Cinnamon Sugar Cookie Mix contains rice flour, potato starch, and sweet waxy rice flour as bases. Always review the ingredient panel if you have soy allergies.

Preparation & Baking

How do I make West Food Brands Banana Cinnamon Sugar Cookies?

Follow these simple steps for perfect gluten-free cookies every time:

What You'll Need:

  • 1 package West Food Brands Banana Cinnamon Sugar Cookie Mix (12.85 oz)
  • 2 large eggs (room temperature works best)
  • 7-8 tbsp (or ½ cup) unsalted butter, softened (not melted)
  • Cookie sheet
  • Parchment paper or baking spray

Step-by-Step Instructions:

  1. Preheat & Prep (5 minutes before mixing)

    Set oven to 350°F (177°C)
    Line cookie sheet with parchment paper OR lightly grease with baking spray
    Don't skip preheating—consistent temperature is crucial for gluten-free baking

  2. Mix the Dough

    Pour entire package of cookie mix into medium bowl
    Add 2 large eggs
    Add 7-8 tablespoons softened butter (should be soft but not melted—it should hold a fingerprint)
    Stir with wooden spoon or spatula until well blended (30-60 seconds)
    Dough will be slightly thicker than traditional cookie dough—this is normal

  3. Shape the Cookies

    Scoop 2 tablespoons of dough per cookie (a medium cookie scoop works perfectly)
    Roll into balls with your hands (wet hands slightly if dough is sticky)
    Place on prepared baking sheet 2 inches apart
    Gently flatten to about ½ inch thick (they won't spread much during baking)

  4. Bake to Perfection

    Bake for 12-14 minutes
    Cookies are done when edges are just lightly browned
    Centers may look slightly underbaked—they'll firm up as they cool
    Don't overbake! Gluten-free cookies can dry out quickly

  5. Cool Properly

    Let cookies cool on pan for 10 minutes (this is crucial—don't skip!)
    Transfer to wire rack to cool completely
    They'll be soft when warm but firm up to perfect texture when cool

Makes: 12 delicious cookies

Pro Tips:

  • Too crumbly? Add an extra tablespoon of butter
  • Too soft? Bake 1-2 minutes longer
  • Want them chewier? Slightly underbake by 1 minute
  • Want them crispier? Flatten thinner and bake 1-2 minutes longer
  • Storage: Keep in airtight container with parchment between layers

Can I make the donut mix in an air fryer?

Absolutely! Our Sweet Potato Donut Mix is specially formulated to work beautifully in air fryers—giving you healthier, oil-free donuts with a perfectly crispy exterior and fluffy interior.

Why Air Fryer Donuts Are Amazing:

  • Healthier - No oil bath means fewer calories and less mess
  • Faster - Cooks in 5-8 minutes vs. 10 minutes in oven
  • Crispier exterior - Air circulation creates a delightful texture
  • Energy efficient - No need to heat up your whole kitchen
  • Perfect for summer - Keep your house cool while baking

Complete Air Fryer Instructions:

Equipment Needed:

  • Air fryer (any brand/model works)
  • Silicone donut mold (recommended—must fit in your air fryer basket)
  • Non-stick cooking spray
  • Piping bag or plastic bag (optional, for easier filling)

Step-by-Step:

  1. Preheat Air Fryer

    Set temperature to 425°F (218°C)
    Preheat for 3 minutes while you prepare batter
    This ensures even cooking

  2. Prepare Your Batter

    Mix according to package directions (see full instructions above)
    Let batter rest 2 minutes after mixing
    Transfer to piping bag for easier filling (optional)

  3. Prepare the Mold

    Spray silicone donut mold generously with cooking spray
    Important: Use silicone molds, not metal pans (metal can damage air fryer basket and doesn't cook as evenly)
    Fill each cavity ⅔ full—they'll puff up during cooking

  4. Air Fry to Perfection

    Place filled mold carefully in air fryer basket
    Set timer for 5 minutes initially
    Check at 5 minutes—donuts should be lightly golden
    If needed, continue cooking in 1-minute intervals until:

    Edges are golden brown
    Top springs back when touched lightly
    Toothpick inserted comes out clean


    Total time: Usually 5-8 minutes (varies by air fryer model)

  5. Cool & Remove

    Let donuts cool in mold for 5-10 minutes (this is crucial!)
    Run a butter knife gently around edges if needed
    Pop out carefully onto cooling rack
    They'll firm up as they cool

Air Fryer Donut Holes:

  • Roll 1-tablespoon portions of batter into balls
  • Spray air fryer basket lightly (no mold needed)
  • Place donut holes directly in basket, 1 inch apart
  • Air fry at 425°F for 3-5 minutes, shaking basket halfway through
  • Cook until golden and firm to touch

Troubleshooting Air Fryer Donuts:

  • Donuts won't release from mold? Need more spray + longer cooling time
  • Donuts cooking unevenly? Rotate mold 180° halfway through cooking
  • Donuts browning too fast? Reduce temp to 400°F, cook 1-2 minutes longer
  • Donuts too dry? You may have overcooked—try reducing time by 1 minute
  • Donuts gummy inside? Increase temp to 450°F or cook 1-2 minutes longer

Best Air Fryer Models for Donuts:
Our customers report great results with:

  • Ninja Air Fryer (all models)
  • Cosori Air Fryer
  • Instant Vortex
  • Any air fryer with 7+ inch diameter basket

Pro Tip: Make a double batch of batter and freeze half! Air fryer donuts reheat beautifully—just 2 minutes at 350°F brings them back to life.

How do I make West Food Brands Sweet Potato Donuts?

Create bakery-quality gluten-free donuts at home in under 30 minutes:

What You'll Need:

  • 1 package West Food Brands Sweet Potato Donut Mix (8.78 oz)
  • ½ cup (1 stick) melted butter OR ½ cup milk/vegetable oil as alternative
  • ½ cup milk (any type: dairy, almond, oat, etc.)
  • 2 large eggs, room temperature
  • 12-cavity donut pan OR silicone donut mold
  • Non-stick cooking spray

Oven Baking Instructions:

  1. Preheat & Prepare (Critical First Step)

    Preheat oven to 425°F (218°C)—high heat is essential for donuts
    Generously spray donut mold with non-stick cooking spray
    Don't skip this! Even "non-stick" pans need spray for gluten-free donuts

  2. Mix the Batter

    In medium bowl, whisk together: eggs, melted butter (or oil), and milk
    Add entire package of donut mix
    Stir gently until just combined (30-45 seconds)
    Important: Don't overmix! Some lumps are okay—overmixing makes dense donuts
    Batter should be thick but pourable (thicker than pancake batter)

  3. Fill the Molds

    Transfer batter to large plastic bag or piping bag
    Snip corner to create ½-inch opening
    Pipe batter into each donut cavity, filling ⅔ full
    Alternative method: Spoon batter carefully into molds
    Tap pan gently on counter to remove air bubbles

  4. Bake First Batch

    Bake for 10 minutes (set a timer!)
    Donuts are done when lightly browned and spring back when touched
    Toothpick inserted should come out clean
    They'll puff up nicely during baking

  5. Cool & Repeat

    Let donuts cool in pan for 5-10 minutes
    Gently run butter knife around edges if needed
    Carefully pop out onto cooling rack
    Re-spray pan and repeat with remaining batter

Air Fryer Instructions (For Crispier Donuts):

  1. Prepare Air Fryer

    Preheat air fryer to 425°F for 3 minutes
    Lightly spray silicone donut mold (metal pans may not fit in air fryer)

  2. Fill & Cook

    Fill molds ⅔ full with batter
    Place mold in air fryer basket
    Air-fry for 5-8 minutes until lightly browned
    Check at 5 minutes—air fryers vary in cooking time

  3. Cool & Remove

    Let cool 5 minutes before removing
    Donuts will be lighter and slightly crispier than oven-baked

Donut Hole Instructions:

  1. Shape the Holes

    Scoop batter into 1-2 tablespoon portions
    Roll into balls with slightly wet hands
    Place on parchment-lined baking sheet 1 inch apart

  2. Bake or Fry

    Oven: Bake at 425°F for 5-6 minutes
    Air Fryer: Spray basket lightly, air-fry at 425°F for 3-5 minutes
    They cook faster than full donuts—watch carefully!

Makes: 12 standard donuts OR 24 donut holes

Pro Tips for Perfect Donuts:

  • Batter too thick? Add 1-2 tablespoons more milk
  • Batter too thin? Let rest 2 minutes to thicken
  • Donuts stuck in pan? Mold needs more spray, or cool longer before removing
  • Want cake-style texture? Use butter in the recipe
  • Want lighter texture? Use oil instead of butter
  • Glaze while warm (not hot) for best coverage

Can I add chocolate chips to the cookie mix?

Absolutely! The Banana Cinnamon Sugar Cookie Mix is a perfect base for customization. Here's everything you need to know about adding mix-ins:

Chocolate Chip Options:

  • Semi-sweet chocolate chips: Classic choice, 1 cup works perfectly
  • Dark chocolate chips: For less sweet, more sophisticated flavor
  • Mini chocolate chips: Distribute more evenly throughout cookies
  • Chocolate chunks: Bakery-style gooey pockets of chocolate
  • White chocolate chips: Sweet contrast to banana-cinnamon
  • Dairy-free chocolate chips: Enjoy Chocolate, Lily's, or Hu Kitchen brands

How Much to Add:

  • Standard amount: ½ to 1 cup chocolate chips for full batch
  • Chocolate lover: 1 to 1½ cups (they'll be packed with chips!)
  • Light chocolate: ⅓ cup for subtle chocolate flavor
  • Mix it up: ½ cup semi-sweet + ½ cup white chocolate

Other Amazing Mix-Ins:

Nuts (adds crunch):

  • Chopped walnuts, pecans, or almonds: ½ to 1 cup
  • Toasted nuts add deeper flavor (toast 5 mins at 350°F)
  • Chop into pea-sized pieces for even distribution

Dried Fruits:

  • Raisins, cranberries, or chopped dates: ½ to ¾ cup
  • Dice larger fruits like dates or apricots
  • Pairs beautifully with the banana-cinnamon flavor

Tropical Mix:

  • ½ cup shredded coconut + ½ cup macadamia nuts
  • Add ¼ teaspoon coconut extract to dough

Spice It Up:

  • 1 cup butterscotch chips + ¼ teaspoon extra cinnamon
  • ½ cup toffee bits for caramel-banana flavor

Mix-In Tips:

  • Fold gently into mixed dough (don't overmix)
  • Press a few extra chips on top before baking for bakery look
  • Chill dough 15 minutes if adding heavy mix-ins (prevents sinking)
  • Don't exceed 1½ cups total mix-ins or cookies may spread too much

Customization Ideas from Our Customers:

  1. "Kitchen Sink": ½ cup chocolate chips + ¼ cup walnuts + ¼ cup coconut
  2. "Banana Bread Cookie": ¾ cup walnuts + ½ teaspoon extra cinnamon
  3. "PB Chocolate": 1 cup peanut butter chips + ½ cup mini chocolate chips
  4. "Trail Mix": ½ cup dark chocolate + ¼ cup dried cranberries + ¼ cup pepitas

Recipe Still Works the Same:

  • Bake at 350°F for 12-14 minutes
  • Add 1-2 minutes if cookies are very thick from mix-ins
  • Cool on pan 10 minutes (especially important with chocolate)

Bottom Line: These cookies are your canvas—customize to your heart's content! The banana-cinnamon base pairs well with almost any mix-in.

Ingredients & Nutrition

What are the main ingredients in West Food Brands cookie mix?

Banana Cinnamon Sugar Cookie Mix ingredients:

  • Sugar
  • Banana
  • Sweet Waxy Rice Flour
  • Brown Rice Flour
  • Rice Bran
  • Potato Starch
  • Whole Sorghum Flour
  • Tapioca Starch
  • Baking Powder
  • Xanthan Gum
  • Sodium Bicarbonate
  • Non-GMO Corn Starch
  • Monocalcium Phosphate
  • Cinnamon
  • Sea Salt

Per Cookie (as prepared): 180 calories, 9g fat, 26g carbs, 2g protein

What are the main ingredients in West Food Brands donut mix?

Sweet Potato Donut Mix ingredients:

  • Sweet Potato
  • Sugar
  • Sweet Waxy Rice Flour
  • Brown Rice Flour
  • Rice Bran
  • Potato Starch
  • Whole Sorghum Flour
  • Tapioca Starch
  • Baking Powder
  • Sodium Bicarbonate
  • Non-GMO Corn Starch
  • Monocalcium Phosphate
  • Cinnamon
  • Xanthan Gum
  • Sea Salt

Per Glazed Donut (as prepared): 250 calories, 9g fat, 38g carbs, 2g protein
Per 1/12 Dry Mix: 70 calories, 0g fat, 17g carbs, 1g protein

Are West Food Brands products keto-friendly or low-carb?

No, our current product line is not keto-friendly or low-carb. Both mixes contain:

  • Cookie Mix: 26g carbs per cookie
  • Donut Mix: 17g carbs per serving (dry mix), 38g per glazed donut

They are designed as better-for-you treats made with wholesome ingredients, not as low-carb alternatives.

How much sugar is in West Food Brands products?

Banana Cinnamon Sugar Cookie: 11g added sugar per cookie (22% DV)
Sweet Potato Donut: 4g added sugar per 1/12 dry mix (8% DV), 25g in glazed donut (50% DV)

The sugar content includes both added sugar for sweetness and natural sugars from banana and sweet potato.

About the Company

Who owns West Food Brands?


West Food Brands is owned by Deana Karim, the founder of Good Dee's. Deana acquired West Food Brands to expand her mission of making indulgent foods healthier, simpler, and more accessible. Her expertise in the better-for-you food space ensures West Food Brands maintains the same high standards of quality and ingredient transparency that define Good Dee's.

What is the relationship between West Food Brands and Good Dee's?

Both brands are owned by Deana Karim and share the same commitment to:

  • Quality, wholesome ingredients
  • Transparency in labeling
  • Better-for-you formulations
  • Great taste without compromise

West Food Brands focuses on gluten-free baking mixes, while Good Dee's offers a broader range of low-carb, keto-friendly products. Together, they serve different dietary needs within the better-for-you food category.

Where are West Food Brands products manufactured?


West Food Brands products are manufactured in the United States in a dedicated gluten-free facility. Products are distributed by Savvy Sweet, LLC in Sheridan, WY 82801.

Is West Food Brands a certified B Corporation?

While Good Dee's operates under Deana Karim's values-driven leadership, please check our website or contact us directly for current certification status and corporate responsibility initiatives.

Baking Tips & Troubleshooting

Why did my cookies spread too much?

If your cookies turned into flat pancakes or spread excessively, here's how to fix it for next time:

Common Causes & Solutions:

1. Butter Was Too Warm/Melted

  • The Problem: Melted butter causes cookies to spread immediately in the oven
  • The Fix: Use softened butter (room temperature for 30-60 minutes)
  • Test: Butter should hold a fingerprint indentation but not be greasy or melted
  • Pro Tip: If you microwaved butter to soften, you've gone too far—it should never be melted

2. Dough Was Too Warm

  • The Problem: Warm dough starts spreading before the structure sets
  • The Fix: Refrigerate dough balls for 15-30 minutes before baking
  • For Future Batches: Keep dough cool while working, only scoop what you need
  • Hot Kitchen? If your kitchen is above 75°F, definitely chill the dough

3. Oven Temperature Too Low

  • The Problem: Low temps allow butter to melt before structure sets
  • The Fix: Use an oven thermometer to verify true temperature
  • Typical Issue: Many ovens run 25-50°F cooler than the dial says
  • Solution: If oven is actually 325°F when set to 350°F, increase setting to 375°F

4. Not Enough Structure in Dough

  • The Problem: Mix was too wet or ratio was off
  • The Fix: Measure ingredients precisely (level off measuring cups)
  • Check: Count number of egg yolks—accidentally using 3 eggs instead of 2 will cause spreading
  • Add Flour: If dough seems runny, refrigerate 30 minutes to firm up

5. Cookies Not Pre-Flattened

  • The Problem: Gluten-free cookies don't spread much on their own (unlike regular cookies)
  • The Fix: Flatten dough balls to ½ inch thickness before baking
  • Tip: Use the bottom of a glass or your palm to flatten evenly
  • This Prevents: Tall, dome-shaped cookies that are undercooked in center

6. Old Baking Powder/Mix

  • The Problem: Expired leavening doesn't work properly, affecting structure
  • The Fix: Check expiration date on package
  • Test Mix Freshness: Mix should have sweet banana-cinnamon smell, not stale odor

Quick Fix for Next Batch:

  1. Chill dough in refrigerator for 30 minutes
  2. Verify oven temp with thermometer (should be exactly 350°F)
  3. Use properly softened (not melted) butter
  4. Flatten cookies to ½ inch before baking
  5. Bake on cool cookie sheets (rinse with cold water between batches)

Still Spreading? Try these advanced fixes:

  • Add 1-2 tablespoons more mix to entire batch
  • Reduce butter by 1 tablespoon
  • Freeze dough balls for 10 minutes before baking
  • Use parchment paper instead of greased pans

Result: Thick, bakery-style cookies with perfectly soft centers and slightly crisp edges!

Why are my donuts dense or gummy?

Dense, heavy, or gummy-textured donuts are the most common gluten-free baking complaint. Here's exactly how to fix it:

Common Causes & Detailed Solutions:

1. Over-Mixing the Batter (Most Common Mistake)

  • The Problem: Overmixing develops too much structure, making donuts tough and gummy
  • What It Looks Like: Batter becomes very smooth and almost elastic
  • The Fix: Mix ONLY until ingredients are just combined (30-45 seconds max)
  • Pro Tip: Some small lumps are totally fine—they'll disappear during baking
  • Rule of Thumb: If you're tired from stirring, you've stirred too much

2. Batter Too Thick

  • The Problem: Not enough liquid makes dense, heavy donuts
  • What It Looks Like: Batter is hard to pour and doesn't level itself in molds
  • The Fix: Add 1-2 tablespoons extra milk, one at a time, until batter is thick but pourable
  • Ideal Texture: Think thick pancake batter, not cookie dough
  • Elevation Factor: High altitude? You may need 3-4 tablespoons extra liquid

3. Not Enough Leavening Time

  • The Problem: Baking powder needs time to activate with liquids
  • The Fix: Let mixed batter rest for 2-3 minutes before filling molds
  • What Happens: Chemical reaction creates air bubbles = lighter texture
  • Don't Wait Too Long: More than 5 minutes and leavening starts to weaken

4. Oven Temperature Too Low

  • The Problem: Low temp means donuts cook slowly, becoming dense and gummy
  • The Reality Check: Most ovens run 15-50°F cooler than the display
  • The Fix: Use an oven thermometer—oven MUST be exactly 425°F
  • Why It Matters: High heat sets the structure quickly while interior stays fluffy

5. Donuts Underbaked

  • The Problem: Gummy interior means they need more time
  • What It Looks Like: Toothpick comes out with wet batter, centers cave in when cooled
  • The Fix: Bake 2-3 minutes longer until toothpick is clean and tops spring back
  • Visual Cue: Edges should be golden brown, not pale

Quick Fix Guide for Next Batch:

  1. ✓ Mix for only 30-45 seconds (stop when just combined)
  2. ✓ Let batter rest 2-3 minutes after mixing
  3. ✓ Verify oven is exactly 425°F with thermometer
  4. ✓ Fill molds only ⅔ full (not to the top)
  5. ✓ Bake full 10 minutes minimum—check with toothpick
  6. ✓ Let cool in pan for full 5-10 minutes before removing

Advanced Tips:

  • Use oil instead of butter for lighter texture
  • Separate eggs: beat whites until frothy, fold in last for extra fluff
  • Don't open oven door first 8 minutes (temperature drop = dense donuts)

Result: Light, fluffy, bakery-quality donuts with perfect crumb structure!

Can I substitute oil for butter?

Yes! You can substitute butter with:

  • Vegetable oil: Use ⅔ the amount (if recipe calls for ½ cup butter, use ⅓ cup oil)
  • Coconut oil: Use equal amounts, melted
  • Vegan butter: Use equal amounts

Results may vary slightly in texture and flavor.

What's the best way to glaze the donuts?

Simple Glaze Recipe:

  • 2 cups confectioners' sugar
  • 1 teaspoon vanilla extract
  • Pinch of salt
  • 5-6 teaspoons milk (add 1 tbsp at a time)

Instructions:

  1. Stir ingredients in bowl until smooth
  2. Dip warm (not hot) donuts into glaze
  3. Place on cooling rack to set

For variations, try:

  • Chocolate glaze: Add 2 tbsp cocoa powder
  • Cinnamon sugar: Roll warm donuts in cinnamon-sugar mix
  • Maple glaze: Replace vanilla with maple extract

Still have questions? Contact our friendly customer service team - we're here to help you create delicious gluten-free treats!

Ordering & Shipping/Contact & Support

How do I order West Food Brands products online?

Visit westfoodbrands.com to order directly. We also sell through select online retailers, e.g., Amazon.

What is your return policy?

We stand behind the quality of our products. If you're not satisfied with your purchase:

  1. Contact our customer service team
  2. Provide order details and reason for return
  3. We'll work with you on a replacement or refund

See our full return policy on our website or contact us for assistance.

How can I contact West Food Brands?

Click here contact us


Our customer service team is available Monday-Friday, 9 AM - 5 PM EST.

Where can I find recipes using West Food Brands mixes?

Visit our Recipes page on westfoodbrands.com for creative ways to use our mixes beyond the basic instructions, including:

  • Cookie bars and dessert variations
  • Donut glaze and topping ideas
  • Mix-in suggestions and flavor combinations
  • Seasonal recipe inspiration